Professional Development Programs

- Food Handling

- Customer Service Academy

- Notary Public

- Computer Training

Customized Training

- Mechanical Craft

- Welding

- Conventional Loan Processing

- HAZWOPER & Hazardous Materials

On-Line Education Center (Ed2Go)

Center of Excellence

- Environmental Scans

ATTC

San Bernardino Community College District Website

Phone: (909) 382-4001

Team Building
This workshop will introduce participants on how to effectively work together in teams and achieve extraordinary results. Learn skills and techniques to become a great team player and provide exceptional customer service.

Business Management:
Community Resources You Need to Know
Where to begin? Where is the money? Discover the role of existing community resources that can help you get started. Whether creating a new business or expanding an existing one, finding the right contact can save you a lot of time and increase your chance for success.

Recruiting, Selecting and Retaining Qualified Employees
Hiring and keeping the right person is critical to the survival of your business. Whether you are an owner or manager, recruiting, selecting and retaining the right candidate will influence your bottom line. Learn to compose job descriptions that target the right kind of applicant and effectively evaluate resumes. Discover simple strategies you can use right now to retain key staff.   

Effective Communication: Eliminate the Confusion
Not getting the results you expected? Learn to recognize the common barriers that prevent effective listening and communication. Discover how this hinders your ability to manage your staff and why they end up confused and not doing what you expected.   

Morale and Attitude: Building Trust in the Workplace
Learn to create an environment that fosters cooperation and mutual support. Identify key actions that influence employee behavior and discover successful strategies to improve workplace performance.

Leadership and Motivation: Bringing Out the Best in Those You Supervise
Getting results doesn’t have to be painful. Learn what effective business leaders know about creating and coaching a winning team. Inspire and manage people while completing projects and meeting deadlines.

Sales and Marketing: Creating a Strategic Plan That Works for You  
Who are my customers? Understand the unique needs of your market and create a strategic marketing plan to satisfy their needs. Learn to build customer loyalty that keeps them coming back.

Accounting and Finance: Money Matters for the Non-Financial Manager
Learn how to quickly increase your financial management knowledge. This class will provide you with an overview of small business finance and the tools to prepare a 1-year cash flow budget. Discover successful strategies to improve workplace performance.

How to Conduct Effective Meetings
This workshop will cover the essentials of effective meeting management form initial set-up to final follow-up. This is anticipated to be a very valuable and informative training opportunity for those who regularly attend and coordinate meetings and committees.

Writing for Results @ Work
This intensive workshop is designed for those wanting to develop power business writing skills. Learn how to write effective memos, letters, reports, emails, etc. that will "get action" and create a higher level of communication with your boss and co-workers. 

Dealing with Disagreements, Conflicts and Confrontations
Conflict is a universal, inescapable situation. Once it is analyzed without emotion, it can be seen as a particular communication or problem-solving occurrence. Practical techniques are provided to reduce the anxiety and deal with any conflict situation effectively. Conflict can be positive and constructive.

Conducting Effective Meetings
Poorly planned meetings result in unclear goals and objectives which can lead to other non-productive meetings. In contrast, a well-conducted meeting, which uses proven tools and procedures, actually increases productivity, encourages team involvement, and builds commitment to group decisions.

Time and Stress Management
Identify common workplace behaviors and time thieves that waste your time and lead to personal stress. This seminar provides you techniques to improve time efficiency. Learn how to develop successful time management habits and how time management and organization can relieve personal stress.

Working with Diverse Customers and Employees
How is your customer changing? Prejudice is pre-judgment. Learn techniques and strategies to provide customer service to culturally diverse internal and external customers. Focus on interpersonal skills and maintaining a positive attitude.

Decision Making and Problem Solving
By employing effective problem solving skills, job performance and quality of service can be improved. This seminar provides attendees tools and techniques for effective problem solving and decision-making. Individual and group problem-solving techniques will be learned.

Attitude is Everything
This seminar introduces the participants to the common causes and impacts of negative attitudes in the workplace. Techniques are presented to transform negative attitudes into positive attributes. Explore ways to demonstrate a positive attitude in the workplace that can lead to better job performance and improved services.